Air New Zealand Cancellation policy 2025 𝟖𝟎𝟎-𝟑𝟏𝟓-𝟎𝟗𝟓𝟑

Air New Zealand has established a cancellation policy that allows you to cancel your flight ticket within the first 24 hours of booking at no additional cost. If you miss this window, you can still cancel your ticket up to 1 hour before the scheduled departure of your Air New Zealand flight, although a small cancellation fee will apply.

Here are some essential things to keep in mind regarding about Air New Zealand' cancellation policy:

• Be sure to check the cancellation fees that the airline will charge when you book your flight.
• If you cancel your flight and are eligible for a refund after the cancellation charges have been applied to it.
• If you need to change your flight, you may be subject to fees as well. It's important to check your ticket for details on fees and restrictions before making any changes.
• In certain circumstances, such as a medical emergency or military deployment, Air New Zealand may waive cancellation fees or offer other accommodations.
• It's always best to contact the airline directly to discuss your options.

Air New Zealand 24-Hour Cancellations

The full refund is allotted if the ticket is canceled within 24 hours of purchase and the difference between departure and booking date is seven or more days

Under Air New Zealand 24-hour cancellation policy, you are allowed to cancel any flight within 24 hours of booking and receive a full refund if the flight departs at least 7 days later (i.e., after 168 hours). This policy applies to all types of fares.

Passengers who cancel their flight within 7 days of travel or more than 24 hours after purchasing their ticket will be charged a fee.

When you book tickets from the United States, a 24-hour policy may apply. The Air New Zealand Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States.

Air New Zealand Cancellation Policy Due To Weather

If Air New Zealand has canceled your flight either due to a technical issue or weather conditions the airline will contact you as soon as possible and will ask you whether you want the airline to book a new flight for you or you want a refund on your current flight. In most cases, Air New Zealand will rebook you on the first available flight as soon as possible, but if there is no flight available the airline will try to make the passenger as comfortable as possible and arrange accommodation for you nearby the airport. It's important to check with Air New Zealand to confirm their specific policies and procedures for weather-related cancellations, as they may vary depending on the circumstances. You can contact their customer service hotline or check their website for the most up-to-date information.

Air New Zealand cancellation fee

Air New Zealand charges a particular amount when you cancel your flight based on what fare type you chose and at what time you decided to cancel your flight. Here is the detailed table on the cancellation charges of Air New Zealand:

Ways to Cancel a Air New Zealand

Air New Zealand provides its client with an abundance of options through which they can cancel their flight. Here we have mentioned all the ways to cancel a Air New Zealand flight:

Online:

Follow these steps to cancel your Air New Zealand flight:

• Log into your account on the Air New Zealand website https://www.airnewzealand.com.
• Navigate to the "My Trips" section on the website.
• Find the flight you want to cancel.
• Click on the "Cancel Flight" button and follow the prompts to complete the cancellation process.

Over the phone:

You can also cancel your Air New Zealand flight by calling their customer service hotline +64 9 369 1591. Be sure to have your reservation number and any other relevant information on hand when you make the call.

At the Counter:

If you're near a Air New Zealand Air airport ticket counter or kiosk, you can also cancel your flight in person. This can be a good option if you need to make last-minute changes to your travel plans.

Air New Zealand Refund Policy

The Air New Zealand has mentioned on its website that it does not offer refundable fares, as it helps keep its fares low for all passengers but still, the Air New Zealand provides refunds based on when you cancel your ticket after charging the Air New Zealand cancellation fee mentioned above. However, you will be entitled to a full refund if:

• You cancel your flight at least 60 days prior to departure.
• You cancel a flight within 24 hours as long as it departs at least 7 days later.
• Your flight is canceled by the airline itself
• If your flight is delayed by at least 2 hours.
• Your flight is rescheduled and the new flight does not suit you.
• You are forced to cancel your flight due to serious illness, death, jury duty, etc., provided you can produce satisfactory documentary evidence and the airline agrees.

How To Get Air New Zealand Refund?

Here are the steps through which you can get a refund on your Air New Zealand flight:

• Go to the airline's official website https://www.airnewzealand.com.
• Select the “My Trips” option on the website.
• On the next page, enter the required information like Last name and Confirmation code.
• Click on “Continue” at the bottom of the page (you’ll be taken to the Reservation Summary page)
• Select Air New Zealand Cancel Reservation
• Now, the page will show you the refund amount with the cancellation fees on the last page.

Air New Zealand Contact Information:

Air New Zealand wants to make sure that its passengers are well tended to and all their queries get answered, that’s why it has launched different ways through which the passengers can contact the airline. Here are the ways through which you can contact Air New Zealand:

Via Call: Air New Zealand Cancellation Phone Number is +64 9 369 1591 (toll-free open 24/7) Via Chatbot: The Air New Zealand has a bot present on its website https://www.airnewzealand.com that tries to answer all your queries and help you with your problems.

Way to cancel my flight on Air New Zealand?

If you have reserved a flight ticket with Air New Zealand but due to some urgency, you need to cancel it. You can do a Air New Zealand cancellation in two ways - online or by telephone.

Method #1: Canceling Air New Zealand Flight within 24 Hours

Gather your Air New Zealand flight details:

Collect your flight itinerary, personal information, and flight confirmation number.

Go To Air New Zealand Cancellation page:

Find your Air New Zealand trip by entering your personal, flight, and credit card details and clicking “Find My Trip” on the website https://www.airnewzealand.com.

Click the cancel button:

Now click on the Cancel button to cancel your e-ticket.

Make a Call With Air New Zealand for refund:

Dial +64 9 369 1591 and cancel Air New Zealand ticket over the phone

Send Air New Zealand an email for cancellation:

You can request a full refund through email. Send an Air New Zealand e-mail to Refunds.

Method #2: Changing Air New Zealand Flight

Visit the Air New Zealand website:

Go to https://www.airnewzealand.com then click on the My Trips option.

Input your Air New Zealand flight details:

Type in your first and last name and Air New Zealand flight confirmation number.

Change the dates and details:

Enter the Air New Zealand new flight details carefully.

Click the new flight:

Click on the Air New Zealand new flight, and the website will automatically calculate the new cost for your flight

Pay for the new flight:

Input your credit card details to pay for the new tickets.

Air New Zealand Contact information